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Vertical and Indoor 9-1-1 Location Mapping

Today more and more people rely on mobile phones as their primary phone service and are disconnecting wireline service altogether.  As a result, more 9-1-1 calls are being placed from mobile phones than ever before, including from inside buildings where E9-1-1 mobile phone location technology does not work very well.  Thanks to new FCC rules on this topic, wireless carriers and major industry technology players are now working to quickly address this issue.

NG9-1-1 data standards already support indoor location in the form of sub address elements for street addresses, such as floor and room number.  Indoor locations can also be expressed as coordinates (latitude, longitude, and elevation).  New location technology solutions are emerging that will make calculation of indoor positions for mobile phones during a 9-1-1 call possible.

As a result 3D and indoor location is coming to 9-1-1. But much work needs to be done in order to meet the objective of reducing emergency response times by leveraging indoor location.  In particular, indoor map data and new PSAP mapping and emergency responder applications are needed  to provide valuable spatial context around a 9-1-1 caller location.

GeoComm is at the forefront of indoor mapping for 9-1-1, and is working with industry, standards bodies, technology vendors, and 9-1-1 authorities alike to innovate this “next” next generation of 9-1-1, to make indoor location for 9-1-1 a reality.

February 21, 2017

GIS Resources

Life-Saving Z-Axis Data in the Emergency Communication Center

When a 9-1-1 call is placed, the caller’s location is a primary piece of information that dispatchers need to deploy emergency response personnel. Where is the caller located? What do their surroundings look like? Could something about that location be an obstacle or even hazardous to first responders?

Z-Axis Location Information – The Next Frontier of Public Safety Location Intelligence®

What is z-axis and how does it improve in public safety emergency response? Many Emergency Communications Centers (ECCs) have started to notice that raw z-axis information is now available to them, but what should be done with that information and how can it be made actionable?

The Value of Locally Authoritative GIS Data in RapidSOS Premium

What is locally authoritative GIS data and why is it valuable in public safety emergency response? This is a question many people have and one Deb Rozeboom, GeoComm’s Product Manager for GIS Services, had the opportunity to present on this fall at the RapidSOS Ready22 Conference. Deb also overviewed GeoComm’s partnership with RapidSOS to support the locally authoritative GIS data being utilized by RapidSOS Premium customers.