Home > Featured > GeoComm and RapidSOS Empower Emergency Communications Centers with Indoor Maps Creating Enhanced Emergency Response Location Information
FacebookLinkedInXPinterestEmail
Dark Mode

GeoComm and RapidSOS Empower Emergency Communications Centers with Indoor Maps Creating Enhanced Emergency Response Location Information

St. Cloud, MN: GeoComm, provider of Public Safety Location Intelligence®, and RapidSOS, creator of the world’s first intelligent safety platform, are excited to announce the integration of GeoComm Indoor Maps into RapidSOS premium.

Currently, telecommunicators in the U.S. are typically provided limited building structure information during a 9-1-1 call. An address point on a map with no additional structure information provides little to no context to call takers as they direct emergency responders; without GIS-level indoor maps, dispatchers are left to form their situational awareness without key building-specific details as they inform the responders. Ultimately, this can lead to less than optimal in-structure response time once personnel are on scene.

RapidSOS Premium provides public safety agencies with one unified mapping solution to deliver life- saving NG9-1-1 data and solutions, now with the integration of indoor maps, this solution further empowers emergency call takers and first responders with the next level of accurate location information.

GeoComm Indoor Maps, utilizing the latest Esri technology, provides actionable location intelligence to telecommunicators, such as clearly defined exterior entrances, interior rooms identified by name & number, and easily located automated external defibrillators, fire extinguishers, and cameras.

“RapidSOS empowers 911 and field responders with accurate reliable information to save lives,” said Ed Parkinson, President of Public Sector at RapidSOS. “Through our partnership with GeoComm for indoor mapping, telecommunicators are empowered with the in-building situational awareness to efficiently dispatch field responders.”

“The integration of GeoComm Indoor Maps into RapidSOS Premium will enable telecommunicators to deliver invaluable guidance to emergency personnel as they respond to emergency calls indoors, ultimately helping to save lives and protect property,” said Jeff Liebl, GeoComm President and CEO. “Building upon the optimal experience of locally authoritative outdoor GIS data in Premium, the indoor maps will bring the benefits of GIS data to indoor operations.”

For more information about the integration and its benefits during response events, register for the upcoming webinar How Indoor Maps Improve Response During School Emergencies on Wednesday, March 13 at 10:00 a.m. Central Time. 

February 27, 2024

GIS Resources

GIS-powered Critical Incident Mapping Helps Minnesota First Responders Reach a Medical Emergency Victim in Seconds

JACKSON COUNTY, Minn., March 24, 2025 /PRNewswire/ — A life-threatening medical emergency at a Jackson County high school on October 3rd, 2024 put First Responders to the test when a student suffered a medical complication in the cafeteria. Thanks to the swift response of the Jackson County Sheriff’s Department and GeoComm’s GIS-powered critical incident mapping technology, emergency personnel pinpointed the exact location within...

15 Must-Ask Questions to Choose the Best Critical Incident Mapping Solution for Schools

How to choose the best critical incident mapping solution When it comes to protecting students and staff, selecting the right school safety map is a decision that cannot be taken lightly. Schools must ensure that their critical incident mapping solution is more than just a visual representation of their buildings—it must be a real-time, interactive...

Critical Incident Mapping & School Safety: Ricky and Alyssa’s Law Explained

Introduction In an era where school safety is paramount, legislative measures like Alyssa’s Law and the proposed Ricky and Alyssa’s Law have been introduced to enhance security in schools. These laws focus on critical incident mapping and silent panic alert systems to improve emergency response times and coordination.  How Alyssa’s Law & Ricky and Alyssa’s...