GeoComm Dispatch Map
GeoComm Dispatch Map is powered by Esri technology and designed to meet stringent and demanding requirements of mission critical emergency response GIS. This software brings mapping and geographic information system (GIS) data together to provide your agency a more accurate and faster emergency response. GeoComm Dispatch Map offers public safety entities an innovative 9-1-1 dispatch mapping solution that is reliable, intuitive, cost-effective, and easy to implement.
Benefits of GeoComm Dispatch Map
Offers quick access to location information through searches and map tools minimizing clicks and reducing response time
Improves indoor location accuracy for faster and more reliable emergency response by retrieving mobile phone 9-1-1 caller location via the RapidSOS NG9-1-1 Clearinghouse
Provides greater situational awareness and increased overall efficient and effective emergency response through new mapping capabilities such as ArcGIS online maps
Displays wireless and wireline 9-1-1 call locations helping users save time by quickly determining where callers are located
“Since implementing the new 9-1-1 mapping system, our telecommunicators know they can constantly rely on their 9-1-1 map. In fact, we’ve seen what a reliable resource it is that we’ve made it a requirement that the map be on the screen at each telecommunicator workstation for every 9-1-1 call. We also appreciate how easy it has been to get our GIS staff up-to-speed on the 9-1-1 mapping system. It’s been a great working relationship between the ECC, GIS staff, and GeoComm teams.”
Washington Parish Louisiana Communications District is dedicated to providing the most accurate and current 9-1-1 equipment in their emergency communications center. That dedication proved to be a wise investment when they received a 9-1-1 call from a hiker in the Bogue Chitto State Park who had gotten lost on one of the trails in the woods.
When there is an emergency, time is everything. That is why 9-1-1 centers are always working to improve emergency response times. Webster County, Mississippi was working to do just that when they installed GeoComm Dispatch Map.
Implementing new 9-1-1 mapping technology can be a large undertaking for public safety and GIS agencies, but experiencing improvements in 9-1-1 call processing capabilities and knowing that the 9-1-1 map is reliable, makes the process worthwhile.